Returns & Exchanges
At ZQuiet, we want you to rest easy knowing that your satisfaction is our priority, which is why we offer a 60-day money-back guarantee on all our sleep solutions. If you are not completely satisfied with your purchase, you can return your items for a full refund of the purchase price, excluding shipping and handling.
Initiate Your Return
Contact our dedicated customer support team via email or phone within 60 days of your delivery date to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place your ZQuiet products in their original packaging or a sturdy shipping box, ensuring the RMA number is clearly written on the outside of the package.
Ship It Back
Send your return package to our processing center using a trackable shipping method of your choice to ensure safe delivery.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing